How Not To Handle A Customer Service Call

I awoke this morning to a few inches of snow on the ground. Nothing unusual here in Colorado, but as it so happened the snow must have caused some problems in my internet connection. My DSL from Qwest wasn’t working. Things happen and I didn’t worry about it right away while I made some coffee. It eventually led me to a what turned out to be a rather useless customer service call.
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SEO Book’s New Search Engine Marketing Glossary

In case you missed it Aaron Wall added a rather comprehensive search engine marketing glossary to his SEO Book site. I’d be lying if I told you I read through the whole glossary, but from what I have read it looks to be very useful, particularly to anyone new to search engine optimization and marketing. It’s not the kind of thing you’ll read in one sitting, though. Aaron was also nice enough to release his glossary under the creative commons license.

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Blogging strategy: pay attention to how and what you write about

Generally, if you manage to setup a blog on any topic, you may feel that you can blog about anything (within the topic). But is it really so?

When you setup your blog, you have a wide choice of uncovered topics (as your blog is blank, really). But for your blog to be effective, you need to remember a couple of things:
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SEO Success Through Forward Thinking

Are you looking for long term success when it comes to search engine visibility? Do you want to make sure all the hard work you do today will still be paying off a few months or years from now? If you do then you want to look forward in the your thinking with regards to search engines and their algorithms.

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IE7 And Firefox 2.0: What Do The New Browsers Mean For Developers And SEOs?

You may or may not have heard that new releases are here or about to be here for Internet Explorer and Firefox. Sometime in the middle of last week IE7 lost it’s beta status and was pronounced ready for the masses. On the heels of the IE release Firefox 2.0 is due any day. I believe as soon as tomorrow. I’m not planning on reviewing either since chances are we’ll all be upgrading at some point, but I do want to talk about what the new versions of each browser will likely mean for web developers and SEOs.

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