Comments on: Practicing Good Customer Service Is The Best Way To Market It

By: Property Management Exceeds Their Tenants Needs | 201 Street

Property Management Exceeds Their Tenants Needs | 201 Street — Tue, 02 Mar 2010 16:31:41 +0000

[...] is just one of the ways a property management company can go above and beyond in their field and in the practice of great customer service . It is why those companies who do, continue to stand out and continue to be the most trusted [...]

By: Good Quality Customer Service : Virtual Impax

Good Quality Customer Service : Virtual Impax — Mon, 16 Jun 2008 13:33:47 +0000

[...] Bradley over at VanSEODesign writes in his post Practicing Good Customer Service Is The Best Way To Market It It’s hard to find a business nowadays that doesn’t claim to provide excellent service, but how [...]

By: Market naturally

Market naturally — Tue, 19 Dec 2006 06:52:15 +0000

[...] provide value in any instance of contact with your target audience (promotional message, great website, helpful sales person, useful product, great customer service, etc) [...]

By: Yuri

Yuri — Fri, 29 Sep 2006 06:12:30 +0000

Yes, it bugs me that one mistake can ruin lots of efforts on providing quality product. Then again, you need to work on getting good testimonials from your customers

Ah, marketing.

By: The key to website optimization | Improve the Web

The key to website optimization | Improve the Web — Fri, 29 Sep 2006 05:17:12 +0000

[...] provide excellent customer service [...]

By: Steven Bradley

Steven Bradley — Wed, 27 Sep 2006 03:54:24 +0000

That’s true about good customer service often being invisible to the customer. I think at some point people will realize you provide quality service once they compare you to another business that doesn’t.

It’s interesting that most of us will become much more vocal about something we don’t like than something we do, but there are those who will be very vocal about the good.

By: Yuri

Yuri — Tue, 26 Sep 2006 09:08:48 +0000

You mean we talked about *promoting* customer service, not acting on it?

Well, I was speaking about actually delivering unmatched customer service to build strong relationships. Generally, I believe in providing value to push the product or service forward.

And really, good customer service, though may be invisible to the customer (when everything’s alright and when the support solves all the problems), it certainly is noticeable when it doesn’t live up to standards. So if you simply want to have everything in order, have great customer support and build relationships.

Not to mention the benefit of getting lots of honest customer reviews/testimonials for your website/portfolio.