How Not To Handle A Customer Service Call

I awoke this morning to a few inches of snow on the ground. Nothing unusual here in Colorado, but as it so happened the snow must have caused some problems in my internet connection. My DSL from Qwest wasn’t working. Things happen and I didn’t worry about it right away while I made some coffee. It eventually led me to a what turned out to be a rather useless customer service call.
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Display Trusted Logos To Increase Sales

Last week I was talking about trust in the context of seo and making your company more transparent to your customers. One way you can build trust and directly improve sales is to align yourself with other trusted companies. You’re probably already aligned with trusted businesses, though you may not realize it right away. And all you need to do is display their logo to piggy back on their trust with your customers.

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Building Trust Through Transparency

If you haven’t heard trust is important. It’s important in your relationships, it’s important in your business, and it’s important in your website. I can ‘t really help you in that first one, but as for your business and website transparency can go a long way in establishing trust. Transparency if done right will lead to more trust from site visitors and lead to more sales because of that trust.

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The 5 Step Sales Process Online

All customers go through a 5 step buying process when making a purchasing decision. On the other side there is a 5 step selling process. If you want to make more sales on your website you should build your site so it utilizes this sales process and and leads potential customers along the way and converts them into paying customers.

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Invest In Your Website For Greater Return

When you were looking for a space for your retail business did you purchase a kit made of balsa wood or hire the neighborhood kid to build your store based on the design plans of his tree house? Then why would you do that with your website?

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